Chimpipi

Chimpipi LLC · Accessibility

Some people cannot use your website. You will never hear from them.

They hit a form field with no label, or a menu that will not open without a mouse, or a scanned PDF that a screen reader reads as nothing at all. Then they leave. There is no bounce report for that, no angry email, no support ticket — which is exactly why it stays broken for years.

We find those places and fix them. Same as the rest of our work: one small California company, plain prices, and a person who answers.

How we work

Software finds some of it. A person finds the rest.

  1. 01

    Look at it the way people actually use it

    Keyboard only. Then a screen reader. Then at 200% zoom on a phone. Automated tools catch a slice of what is wrong — the best of them found about 40% of known barriers in a government study — so the rest is a person going through the pages.

  2. 02

    Tell you what we found, plainly

    A list you can act on, sorted by how much it hurts someone, not by how easy it is to fix. Each item says what breaks, who it breaks for, and what it takes to fix. No severity scores nobody can interpret.

  3. 03

    Fix the source, not the symptom

    We repair the markup, the contrast, the labels, the reading order, the document. We do not bolt on a widget that reads the page aloud and leaves the page broken underneath.

  4. 04

    Leave you able to keep it

    A short guide for whoever posts content, an accessibility statement with a real person's name on it, and a way for someone to tell you when they hit a wall.

Everything, with the price next to it

No “contact us for pricing”

You should be able to work out what this costs before you speak to anyone. Where a number genuinely depends on what we find, it says so and it says why.

Bigger sites, e-commerce, booking flows, anything behind a login, and districts with thousands of documents are quoted after we look. Those have more surface and more places to get it wrong, and a flat price would be a guess dressed up as a quote.

What we will never tell you

This corner of the industry sells fear and then sells a widget. We are not going to do either, and it is worth knowing that before you talk to anyone else.

  • That we can make you compliant, or keep you compliant. Nobody can promise that honestly. The Federal Trade Commission took action against a vendor that did.
  • That an overlay or accessibility widget fixes your site. It does not, disabled users have said so repeatedly, and sites running one still get sued.
  • That an automated scan is an audit. It is a starting list.
  • That a badge on your footer protects you. It does not.

Start with one page

Send us a link to the page that matters most — the one people go to before they call you. We will go through it on a keyboard and with a screen reader and tell you what we hit, in plain words, at no charge.

Chimpipi builds websites. We are not lawyers and nothing here is legal advice — form your own view with your own counsel.